Question 1

Why Soy Wax?

Accepted Answer

We choose to work with soy wax for a variety of reasons. We love that it burns more cleanly - and better yet - for a longer period of time than paraffin. We love the way soy wax smells mixed with a good fragrance. Soy candles are better for the environment and your health: they are non-toxic and burn cleaner than paraffin wax. It produces as much as 90% less soot than paraffin wax. This soot can blacken walls, ceilings, and furniture, contaminate ventilation ductwork in your home, and most importantly, add toxic carcinogens into the air that you breathe. We love that it's an 100% renewable resource and carbon neutral. It also helps U.S. farmers by creating important economic growth for the agricultural sector of the US economy.

Question 2

What ingredients do you use?

Accepted Answer

We pride ourselves on making high-quality products for your home – we believe that fragrance elevates your home’s atmosphere and enhances your daily routines. Our team develops, designs, produces and ships everything from Findlay, Ohio, so when you buy Elida Candle Company you can trust that you are buying products that have been made with care. Our candles are made with 100% domestically-grown soy wax, cotton core wicks, and a blend of fine fragrance oils that consist of natural and man-made materials.

Question 3

Do you use essential oils in your candles?

Accepted Answer

We use high-quality, clean fragrance oils that are specifically made for candles and many contain essential oil components. In addition, all of our fragrances are free of phthalates and parabens, as well as a long list of other undesirable chemicals known to cause cancer and other health issues. The delicate and costly nature of essential oils does not lend to creating candles, so we recommend customers diffuse or otherwise enjoy essential oils, and buy high quality, natural wax candles for burning.

Question 4

​Do you offer candle making classes?

Accepted Answer

Wes we do! Click here to learn all about it or you can call us at 419-422-1222 to make a reservation.

Question 5

What's your return policy?

Accepted Answer

We accept returns on unused products within 7 days of purchase, receipt required. Return options: full refund, exchange or store credit.

For shipping customers, returns are accepted within 7 days after order is received. Return options: full refund, exchange or store credit.

Refunds could take 3-5 days (usually same day) to show up in your bank account or on your credit card.

Question 6

Do you offer shipping?

Accepted Answer

Yes! We ship in the contiguous United States with UPS ground, USPS. All orders are processed and shipped within 5-7 business days. Please allow for additional processing time around major sales or during holidays.

Question 7

Candle Care

Accepted Answer

1. Trim that wick
Before lighting your candle EACH TIME, trim the wick to 1/4" using scissors or one of our wick trimmers for a clean, safe burn and increased candle lifespan.

2. Let it burn
Allow the wax to melt to the edges of the jar every burn to prevent tunneling - especially important on the first burn!

3. Safety First
Never leave a lit candle unattended, and don't burn for more than 4 hours at a time. Keep out of reach of children and pets. To protect the surface below from heat, place your candle on a coaster or tile.

4. Know when to stop
Don't burn your candle if only 1/4"-1/2" of wax remains. Lighting a candle without enough wax can overheat the jar.

More Than Candles

Our Ingredients

Meet The Owners

Frequent Asked Questions

Why Soy Wax?

What ingredients do you use?

Do you use essential oils in your candles?

Do you offer candle making classes?

What's your return policy?

Do you offer shipping?

Candle Care

More Than Candles

Our Ingredients

Meet The Owners

Frequent Asked Questions

Why Soy Wax?

What ingredients do you use?

Do you use essential oils in your candles?

​Do you offer candle making classes?

What's your return policy?

Do you offer shipping?

Candle Care

Do you offer candle making classes?